AXA PPP healthcare and Doctor Care Anywhere have partnered to improve the private online GP service, Doctor@Hand.
Doctor@Hand GPs will be able to refer AXA PPP healthcare's members for diagnostic investigations under the Advance corporate healthcare scheme and liaise directly with AXA PPP healthcare to pre-authorise claims on members’ behalf.
Diagnostic test results will be reviewed remotely by specialists and results and interactions recorded and reviewed on a single, secure patient record which members and clinicians can access at all times.
The enhanced service will be available from April next year to all Advance corporate clients, with a further roll out to small to medium-sized businesses and individual members to follow.
AXA PPP healthcare chief executive Tracy Garrad said: “We’re excited by the opportunity to improve further member experience, care and outcomes with Doctor Care Anywhere. Our members already appreciate our highly successful Doctor@Hand service. Its flexibility is built for modern life, giving fast, convenient access to a fully qualified, experienced GP. A universally customer-focused approach is at the heart of what we’re trying to achieve at AXA PPP healthcare and Doctor@Hand will play a major role in this.”
Bayju Thakar, founder of Doctor Care Anywhere, said: “Doctor Care Anywhere is delighted to be working with AXA PPP healthcare to make the Doctor@Hand proposition even more responsive to patients, through technological innovation. By enabling our GPs to order diagnostics for patients straight away and have the results reviewed by specialist consultants, patients will benefit from truly integrated care, and simpler, faster and more transparent access to high-quality services.”