Home From Home Care’s Cherry Tree Lodge, Orchard Lodge and The Old Hall have been rated Outstanding overall by the Care Quality Commission.

  The CQC reports described Home From Home Care’s leadership as “exceptional and distinctive” with individuals in their care receiving “personalised care that was exceptionally responsive to their needs”.

The reports also highlighted how service users at Home From Home Care felt consulted, empowered, listened to, valued and supported to have “maximum choice and control of their lives”. 

CQC also commended the company for involving individuals in the recruitment of staff; deciding their own set of qualities and attributes to look for in prospective care teams.

Based in Lincolnshire, Home From Home Care is the UK’s largest family-led specialist residential care provider.

Paul de Savary, managing director at Home From Home Care, said: “We are delighted that CQC’s inspectors have recognised three more of our homes as Outstanding and the exceptional staff who make this happen every day. We are driven by improving each individual’s life, from their bespoke environment designed around their specific needs to matching empathetic staff who want to make every day a fulfilling day.”

He added: “It’s about a shared ethos and passion that drives continuous improvement making it an everyday expectation as we must never forget that it is both a privilege and a reward to support society’s most vulnerable individuals.”